So you’ve called 911, and they’re on their way to respond to your crisis. It’s important to remember that if you don’t feel safe at any time you should leave immediately. The unknown can be scary for everyone so let’s look at what you can expect.

  1. 911 will dispatch both law enforcement, and first responders.
  2. Once they arrive they’re in control and in charge of what happens next. They will decide if it can be resolved, or if it would be best to take your loved one to the Emergency Room.
  3. They may even handcuff and transport your loved one to the hospital to be evaluated.
  4. Make sure you give the officers as much concise information as possible – medications, diagnosis, hospitalization history, previous attempts of suicide, criminal charges, or violence. At the same time tell them when there has been no history violence.

If it’s decided that the ER is the best option, some preparation will be really helpful:

  1. Bring anything that you think will keep your loved one and your family calm—a favorite blanket, games, books, music, or basic grooming comforts.
  2. Bring all relevant medical information—medications, dosages, names and contact numbers of doctors, and history of treatment. NAMI put together a portable treatment record document and I’ll attach that PDF below.

The officers may decide that a crime has occurred and take the person to jail. You can be clear and respectful that you see the situation as a mental health crisis, but don’t interfere. You will always have the opportunity to call a mental health professional for further support on how to help your loved one.

It’s important to remember that there isn’t a pat answer to any of these difficult situations. These are hard, and painful times. But we can rest in knowing the truth of God’s promise to us Isaiah 43:2…


When you pass through the waters, I will be with you; and when you pass through the rivers, they will not sweep over you. When you walk through the fire, you will not be burned; the flames will not set you ablaze. Isaiah 43:2

God is with us in our most difficult times. We are not alone, and we will not be overcome.


What are your best tips in preparing for crisis? I’d love to hear from you today, comment below.

No more confusion or wondering how you’ll face the roller coaster of life with mental illness. Mental Health Academy is here to take the mystery away, and give you the knowledge and the tools you need to have relationships that last! The time is NOW to get our first course: Trauma.

A big thank you His Heart Foundation for supporting this channel. Please subscribe for videos on our Youtube Channel for our amazing resources. I’ll be sharing great tips and encouragement for whatever your facing—whether you’re fighting mental illness or have a loved one who is.


Practicial Solutions if Someone is Thinking About Suicide

If you or a loved are in a crisis and need help call…

National Suicide Prevention Line: 1-800-273-8255

National Youth Crisis Line: (800) 442-HOPE (4673)

Crisis Text Line (text BRAVE to 741741)

Facebook Crisis Line

Southwest Washington Crisis Line: 800.626.8137 | TTY 866.835.2755

Or simply dial 911